Terms of Service

By accessing or using defyne.tech or any services provided by Defyne Solutions ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of our website and services immediately.

Defyne Solutions provides technology, engineering, and technical services including but not limited to software development, CAD design, systems integration, cloud architecture, AI solutions, industrial automation, and related consultancy. The specific scope, deliverables, timelines, and fees for any engagement are governed by a separate written agreement or statement of work ("SOW") between Defyne Solutions and the client.

You agree to use this website only for lawful purposes and in a manner that does not:

• Infringe the rights of any third party.
• Transmit unsolicited or unauthorised advertising or promotional material.
• Introduce malware, viruses, or other harmful code.
• Attempt to gain unauthorised access to any part of the website or its related systems.
• Scrape, crawl, or systematically extract data without our written consent.

Our website includes AI-powered tools (such as the Analyst chat) designed to help you explore project ideas and generate preliminary briefs. Outputs generated by these tools are informational only and do not constitute a binding proposal, quotation, or contract. All project engagements require a formal SOW signed by both parties.

All content on this website — including text, graphics, logos, icons, and software — is the property of Defyne Solutions or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Upon full payment for a project, clients receive ownership or a licence to the deliverables as specified in the applicable SOW. Defyne Solutions retains the right to use general knowledge, skills, and methodologies developed during the engagement for other clients.

Both parties agree to keep confidential any non-public information disclosed during the course of an engagement. This obligation survives the termination of any project or agreement. Where a separate Non-Disclosure Agreement ("NDA") is executed, its terms shall prevail.

Fees, payment schedules, and invoicing terms are defined in the applicable SOW. Unless otherwise agreed:

• Invoices are due within 14 days of issue.
• Late payments may incur interest at 1.5% per month on the outstanding balance.
• Defyne Solutions reserves the right to suspend services for overdue accounts.

To the fullest extent permitted by applicable law, Defyne Solutions shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of — or inability to use — the website or our services, even if advised of the possibility of such damages.

Our total liability for any claim arising under these terms shall not exceed the amount paid by you to Defyne Solutions in the three (3) months preceding the event giving rise to the claim.

This website and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.

Our website may contain links to third-party websites or integrate third-party services. We do not endorse or assume responsibility for the content, privacy practices, or terms of those third parties.

We reserve the right to suspend or terminate your access to the website at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Any provisions of these Terms that by their nature should survive termination shall do so.

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in the jurisdiction where Defyne Solutions is registered.

We may revise these Terms at any time by updating this page. Changes take effect immediately upon posting. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.

If you have questions about these Terms, please reach out: